I am an extremely busy person, so quick response when I'm searching for something is a must. I was able to find exactly what I was looking for, was able to confirm it with their sales staff and had it ordered all within 10 minutes.
Encore Data Products' customer service is professional, responsive, and altogether excellent. In the increasingly internet-driven world we live in, this is a hugely valuable resource. When I needed help, I got someone who knew his stuff and cared about my needs, too.
