We had a power supply go bad on a 5 Drive SATA. I called the manufacturer and within 4 days I had a replacement. i then mailed the bad 5 drive. It's all good now.
Charles McClain
(KOB-TV)
I have placed orders with your company for the Perm-A-Store Turtle cases for tape storage. We were pleased with the speed with which we received them as well as the quality. We will definitely look to Encore for future products.