Excellent knowledge of products, excellent customer service, even following up after shipment arrived to make sure all was well. Rare to find an on-line store that offers good product, competitive prices, and top-notch service. Our company will definitely use Encore again in the future.
Lee David
I have been very please with the service. After placing an order for an overnight delivery, I was called immediately after placing the order to be informed that the product was currently out of stock, and I was able to expedite the order with the representative I spoke with. Service has always been quick and helpful.
