I am an extremely busy person, so quick response when I'm searching for something is a must. I was able to find exactly what I was looking for, was able to confirm it with their sales staff and had it ordered all within 10 minutes.
I have ordered dvd's and labels from Encore twice and received both orders quickly. The last order was damaged in shipping and was replaced immediately. I have been very impressed with their customer service and willingness to stand by their products.
