Owning a business comes with a number of expenses, especially when you’re first getting started. Office equipment, particularly that which relates to technology or communication, is not only one of the most vital and integral parts of your organization, but often some of the most costly components as well. From computers and copiers to software and stationery, office equipment can eat up a pretty significant chunk of the company budget.
This is especially true if a call center is an important part of your organization. Representatives who field inbound sales or customer service calls, as well as make outbound calls to attract new business, are in need of top-quality call center headsets that they can use comfortably and efficiently, with as little feedback, interference, or distortion as possible. This can appear daunting for a new business owner on a budget; however, we’re here to let you know that having top-quality call center headsets doesn’t necessarily mean having to pay top dollar. Here’s a list of our favorite call center headsets that can boost your business without breaking the bank.
With its sleek profile and comfortable fit, the AC-204 analog stereo headset is an ideal choice for VoIP call center use. Featuring 30mm dynamic drivers and a unique, adjustable over-the-head design that fits comfortably on any head size, and a flexible, noise-canceling boom mic with 180-degree rotation, the AC-204 is compatible with Android™, Apple®, Chromebook™, tablets, and most desktop computers.
The AC-204 utilizes a single 3.5mm plug and is backwards-compatible with all other hardware, thanks to the included Y-adapter. Starting at just $12.99, the AC-204 is a truly universal and affordable solution for call center headsets.
Another great headset option from our friends at Cyber Acoustics, the AC-6012 utilizes a USB connector, compatible with any USB equipped device, and features in-line volume and mute control, unidirectional noise-canceling microphone, comfortable, easy-to-clean leatherette ear pads, a flexible boom arm, and adjustable headband.
Designed for durability, the AC-6012 is built to last! Its braided TuffCord™is engineered to withstand years of use without fraying. Starting at $21.99, the AC-6012 offers high quality at an affordable price!
Versatile and compatible with a wide variety of technologies, the durable and sleek Smart-Trek USB deluxe headsets are built to last- something every budget-conscious business owner wants to hear when shopping for call center headsets!
Smart-Trek USB headsets feature a rugged and comfortable design, making it comfortable for prolonged daily wear by your call center representatives. Its adjustable headband snaps easily into place to accommodate virtually every head size and shape.
The ear cups are made with high-quality leatherette ear cushions that are easy to clean, durable, and provide excellent noise-isolation- an important feature in call centers with a number of cubicles or desks located in a small communal space.
Smart-Trek headsets feature a durable, flexible, steel-reinforced gooseneck microphone and trusted Dura-Cord™ – Hamilton Buhl’s patented chew, kink, and knot-resistant, PVC-jacketed, braided nylon cord. With a starting price point of $20.95, business owners can get a lot of bang for their buck when they opt for Smart-Trek USB call center headsets.
While the AE-36 is also used in classrooms across America, these headsets are optimal for call center use, as they feature a single 3.5mm plug that operates both headphones and microphone. For call centers utilizing laptop computers or VoIP call center equipment that only feature a single headphone jack, the simple, streamlined design of the AE-36 eliminates the need for complicated and costly workarounds. And with a low entry point of just $12.89 per headset, the AE-36 is an affordable option that doesn’t sacrifice quality to come within budget!
CYBER ACOUSTICS AC-840 USB MONO HEADSET
Thanks to its 30mm dynamic driver, noise-canceling boom mic with 180-degree rotation, and sleek, comfortable fit, it’s hard to find call center headsets that beat the AC-840! Featuring a convenient in-line volume control and mute switch, your call center representatives will be able to easily and efficiently put customers on hold while transferring calls or answering multiple lines. The adjustable, over-the-head band provides lasting comfort for full workdays, and the easy-to-clean leatherette ear pads prioritize cleanliness and sanitization within the office. At $27.99, the AC-840 delivers on high quality at a low price!
CYBER ACOUSTICS AC-8020 USB STEREO HEADSET
Looking for call center headsets that perform basic listening/speaking functions and nearly-universal compatibility with USB devices? Look no further than the AC-8020. Starting at $19.99, the AC-8020 features a unidirectional, noise-canceling ambidextrous boom mic to minimize background noise and enhance professionalism. Lightweight and comfortable, these call center headsets get the job done!
Choosing the right call center headsets for your staff comes down to two things: price and quality. Each of the headset models on this list fulfills both requirements, giving you the freedom to choose the model you think will work best for your employees. Ultimately, it’s important to remember that when your call center representative connects with a current or prospective customer over one of these headsets, the quality of the call can set the tone, either positive or negative, for all future interactions with that client. Ensuring that your call center headsets are premium-quality can go a long way toward setting up your business for success in both sales and customer service.
By selecting one of these headset options for your company’s call center, you are making a lasting investment in your business. Since each of these call center headsets is designed for durability as well as clarity and sound quality, you will be able to use them in your call center for years to come.