Category Archives: Bluetooth

Troubleshooting Tips for your USB Headset

As we head into winter, it’s beginning to look like we won’t be heading back to school or the office anytime soon. With COVID-19 cases skyrocketing as the weather turns cold, many companies and school districts have made the decision to remain online only, with no in-person contact for at least the next several months. If you’re feeling stir-crazy and missing your office space or classroom, trust us- you’re not alone!

However, working or attending classes remotely doesn’t have to mean discomfort or distraction. Even if you’re sharing cramped quarters with a spouse and kids all working and attending school from home, you can still get into the zone with your own work or school commitments thanks to a USB headset that is compatible with your computer. Purchasing a USB headset is a great way to optimize your remote working or learning environment as we continue to adapt to our ‘new normal.’

But what if your new USB headset is having a hard time connecting over Bluetooth, or if you can hear the participants in your online meeting but they can’t hear you (or vice versa)? Like any technology, USB headsets are prone to occasional issues that can cause frustration in an already frustrating situation. Here are some handy tips for you to keep nearby next time your USB headset is giving you a headache. See if these work for you!

Problem: Your Wireless USB Headset Won’t Connect Over Bluetooth
Solution: This is a pretty common problem among wireless USB headsets that use a USB dongle to connect via Bluetooth to your computer or mobile device. Fortunately, there’s a relatively simple fix to re-establish connectivity. Simply “forget” the USB headset and then re-pair it to your device.

You can do this by clicking the Bluetooth symbol, normally located in the top bar menu of your laptop, or going into your System Settings menu and selecting Bluetooth. This will present a menu of Bluetooth-connected devices, including your wireless USB headset, that can be disconnected by clicking on them. In some cases, simply disconnecting and reconnecting will work just fine, but other times it may be necessary to forget the device and pair it once again as a new Bluetooth headset to have your computer recognize it properly.

Problem: You Can Hear Your Fellow Meeting Participants, but They Can’t Hear You
Solution: Whether your USB headset is wired or wireless, occasionally there may be an issue with sound output. If you can hear everything with your USB headset but your fellow meeting or class attendees have indicated that they can’t hear you, try these three quick steps:

  • Check to make sure you are not on mute over Zoom, Google Meet, or whichever videoconferencing platform your organization uses. It may be as simple as a click of a button!
  • Make sure your microphone volume is turned up. Many USB headset models have separate volume controls for headphones and microphone, and it’s possible that one is turned up and the other is turned way down!
  • Check to ensure that either the USB cord for a wired headset or the USB dongle for a wireless headset is plugged into your computer’s USB port and that the fit is secure. It is possible that the USB headset is not connected all the way- or at all!- to your device.

Problem: You are unable to hear anything through your headphones but your mic seems to work just fine.
Solution: Like the troubleshooting tips for a malfunctioning microphone, the solution to this one may be easier than you think! Try these things first:

  • Make sure your headphones are connected securely to your USB port, either with the USB cord of your wired headset or with the wireless USB dongle.
  • Check the volume control for the headphones- is it turned all the way down? Adjust until you can hear sound coming out.
  • Look at the sound settings on your laptop- it’s possible that your USB headset is not selected as the preferred audio output device.

If you’ve gone through these troubleshooting tips and are still experiencing issues, there’s a possibility that you may be having a more serious problem with your hardware. Try using a spare set of headphones to make sure the problem isn’t stemming from the laptop itself, and contact the help desk at your computer’s manufacturer to correct any issues.

It’s also possible that your USB headset may simply be worn out from excessive use and normal wear and tear, or that it may have been exposed to water damage or other injuries. If this is the case, contact the manufacturer for warranty and repair information.

People who have tried a USB headset for remote work, online learning, gaming, and more enjoy the enhanced ability to concentrate in a distraction-free environment, no matter where they are! Once you have purchased a USB headset, it can be quite difficult if not impossible to imagine life without it, which is why any malfunction or issue can be especially disheartening. Because of this, it’s important to take good care of your USB headset to keep it looking and working like new. Here are some safety and storage tips to help you make the most of your USB headset purchase for years to come.

  • If you have a wired USB headset model, make sure to bundle your cord when it is not in use. This will prevent your USB headset from cord damage that can affect its performance. We recommend a loose, figure-8 cord bundle secured with a twist-tie or zip-tie when you are not using your USB headset.
  • For wireless Bluetooth USB headsets that you plan to use on several devices, be sure to disconnect a device before connecting to a new one. Too many devices connected via Bluetooth can cause connectivity issues, especially if all the devices are within a 500-foot range of one another.
  • Be sure not to clean your USB headset with anything other than cleaning products that have been optimized for use with electronics. Alternatively, we find that a damp hand towel or dishcloth with a very small amount of mild dish soap is effective and safe for the exterior of your USB headset. Never submerge the cord or dongle to your USB headset in the water!

By following these tips, we hope your USB headset will continue to make your remote working or online learning experience as pleasant and productive as possible.

Thankful Contest

During this time of year, we’re reminded of all the people we’re thankful for; friends, family, and favorite teachers! Educators do so much for children all year. They not only teach, they listen, support, and inspire kids every day. We want to give back to the people who dedicate their time to helping students, and celebrate everything they do!

We’re asking for your nominations of anyone in education who has had a positive impact on you or someone you know. This could be a teacher, administrator, librarian, etc., who has been especially helpful or inspiring. Just comment on our posts through Christmas, tagging your favorite educator, and tell us why you’re thankful for them. Maybe they provided extra tutoring, or helped with SAT prep. Share your story! We will be giving headphones away to three winners, and we may have a few surprises as well!

And if you’re a school administrator looking for a way to use some of your end-of-year budget on your teachers, we have lots of the top brands they’ll appreciate. Let’s break down the top headphones your staff will love!

Gumdrop DropTech B1 Headphones:

These are designed for student testing and assessments. They are tough enough for the everyday classroom environment. With a twistable, break-resistant headband, durable earpads, and a 3mm braided chew-proof cord, these are top of the line. Your teachers and students will love using these in the classroom.

ThinkWrite Ultra Durable Headset 3.5mm TRRS Plug:

ThinkWrite headsets are designed specifically for the demands of students in the classroom. These are great for speech to text, and recording voice-overs at schools on iPad and Chromebook. On top of everything mentioned, this headset has noise reduction and comes with a 2-year warranty.

Soundnetic Budget Classroom Headphones, case of 12:

When looking for an affordable option for your classroom, these are a step above most budget headphones. They are less expensive, but with all the features you need in the classroom; great sound quality for the price, volume control, Chromebook compatibility, and they come with a 90-day warranty. These are ideal for common core testing and more!

HamiltonBuhl MS-2LV Education Headphone Leatherette Ear Cushion & Volume:

If you’re looking for the perfect companion for classroom technology and testing, look no further! These robust headphones offer high-quality sound with lightweight, on-ear design. They have a 6-foot, chew-resistant, braided nylon cord, and come in a heavy-duty, reclosable bag.

AVID Education AE-35 Classroom pack of 12:

The AE-35 is derived from our most popular headset model and was designed with the school environment in mind. These headsets feature a 6-foot braided nylon cord for extra resistance to chewing damage. The longer cord length allows children to comfortably move about their desks.

Hamilton HA-2V Schoolmate Personal Stereo Headphone with Volume Control:

These robust headphones offer many great features including in-line volume control. They put out high-quality sound, are lightweight, and have a comfortable on-ear design with foam ear cushions that are replaceable. These are the perfect companion to today’s classroom technology.

We have something for every classroom need! If you’re looking to support a favorite teacher, and help them stock up their classroom, we have everything on their list. We’re also giving away 3 headphones for our Thankful Contest. If you have a favorite educator in your life, nominate them to win by tagging them on our social media posts and let them know why you’re thankful for them. We will have some surprises over the next few weeks for our loyal fans! Be sure to check us out here.

Your one stop shop for education headphones!

Our focus is offering the latest in classroom listening technology from quality education-centric manufacturers – such as HamiltonBuhl, Avid Education, Cyber Acoustics, Thinkwrite, Califone and Soundnetic. From pre-school headphones to early education headphones we have you covered with the best high-quality products. 
We understand the importance of students to learn and test at their own pace and external noise reduction is of utmost importance.
Encore has done the research for you by offering a wide selection of high-quality headphones, headsets, and earbuds designed for students from pre-K through high school. 
Quantity pricing is available for many items along with multi-packs.
Purchase orders also are accepted.
Feel free to call TOLL FREE: 866-926-1669 , order ONLINE
or fax to 303-482-1142.
Remember to follow us on social media for the latest news and daily updates.
We also exhibit at the major education trade shows  #FETC #TCEA #CUE #ISTE
Be sure to come and see us!

Remember to choose the best device for your classroom learning situation!

 

ON EAR HEADPHONES

Using on-ear school headphones is an economical solution for schools and educational centers to meet the demands of 21st-century education, technology, and testing requirements. The ear cushions rest on the outer ear, making the headphone light, comfortable and less prone to overheating the ears. The on-ear headphone style also allows the wearer the benefit from hearing the outside environment.
Selected with classrooms, learning and language labs, training facilities and educational touring in mind, Encore brings you a large selection from best brands in the business: Hamilton, Califone, AVID Education and our own designs. Whether you need disposable, multi-use with replaceable parts or easy to clean and disinfect on-ear headphones, our knowledgeable customer care team will guide you through determining your school’s needs and set you up with the audio equipment that fits your budget. Many early learning headphones, pre-school headphones, and early education headphones in this category meet the PARCC and Common Core testing requirements.

 

 

OVER-EAR HEADPHONES

Our over-ear headphones create an enriched, personal hearing environment. These are ideal for educational settings as they provide high-quality sound with the durable designs for day-in-day-out use. Selected with classrooms, learning and language labs, training facilities and educational touring in mind, Encore brings you a large selection from best brands in the business: Hamilton, Califone and AVID Education. The school headphone earcups provide ambient noise-reducing qualities to allow the user to focus on the audio rather than external sounds. Whether you need stereo, mono or dual stereo/mono headphones with or without volume control, our knowledgeable customer care team will guide you through determining your facility’s needs and set you up with the audio equipment that fits your budget. Most headphones in this category meet the PARCC and Common Core testing requirements.
As a quick rule of thumb, monaural headphones are ideal for listening to single source recordings such as content for language learning and development (ELL/ELD) activities, speech pathology, and lesson videos.
Stereo headphones are ideal for educational gaming, online learning, music appreciation classes and 21st-century learning using mobile devices such as smartphones and tablets.
It is important to know if the audio source is a mono or stereo player as well since plugging a stereo headphone into a mono source will result in sound only coming from one of the two earcups. These are great for early learning, pre-school, and educational settings.

 

HEADSETS WITH MICROPHONES

Encore helps you keep it simple or go high tech when your school is in need of headsets with microphones. Consider our many selections of early learning headphones and educational headsets. Selected with classrooms, learning and language labs, training facilities and educational touring in mind, Encore brings you a large selection from the best brands in the business: Hamilton, Califone, Cyber Acoustics and AVID Education.
Simple and economical earbuds or on-ear headsets with a boom or an inline mic can help your school engage in English Language Arts, language learning and development (ELL/ELD) activities, speech pathology, and other individualized instructional activities.
Schools with larger learning centers and bigger budgets may want to consider higher end headsets with mono/stereo, volume control or noise control options to provide the optimum individual learning environment from early learning through High School.
If your school is planning ahead for future PARCC and Common Core testing, legislation will begin requiring headphones with microphones for speaking and listening testing.

 

CLASSROOM EARBUDS
Should I buy classroom or disposable earbuds?
Classroom Ear Buds are sturdier and designed for long term usage.
Bulk Disposable Earbuds are priced LOW and still often last as long as the classroom versions, just without a warranty.  Great for testing, short-term use or giveaways.

WIRELESS HEADPHONES

Wireless headphones provide flexibility for those who do a lot of personal listening. No wires to tangle you up allows for greater mobility to listen, learn, play or work.
Encore’s selected systems are compatible for SMART/HDTV, DVD, Blu-Ray, gaming systems, computers, tablets, TV, mobile phones and music devices. Our wireless headphones are ideal for language learning, literacy groups, ELL / ELD applications, audiobook listening, and testing centers. Our brand options allow from 100′ to 300’ reception range from the digital wireless transmitter.
Choose from Califone’s color-coded transmission headphones or Hamilton’s multi-channel Bluetooth transmitter headphones; both allow up to four different color-coded channels of simultaneous audio listening. Headphones are sold separately or in systems of four.

MULTIPACKS

Looking to create a media center or learning lab within your school? Allow Encore to provide you with package options to meet your budget and learning and testing needs. Encore brings you the best options from Hamilton and Califone. Choose from on-ear or over-ear school headphones and headsets in sets of 5, 10 or 12. Each set comes with a unique carry/storage kit. From early learning headphones to educational headphones these packs have many uses.
These sets are also great for libraries, testing center, museum tours, office environments, hotels, spas, gyms, airlines, tour companies and more.

LOOKING FOR CLASSROOM LISTENING CENTERS FOR LANGUAGE LEARNING?

If you are preparing for back to school and looking for wired or wireless listening centers for language learning or classroom testing – we can help you!

Huge selection available – please call our knowledgable customer service team 

TOLL FREE: 866-926-1669 or order ONLINE 

Choose between wired or wireless solutions:

HAMILTON LISTENING CENTER HMC/CD385/6SV DELUXE CASSETTE/CD/AM-FM LISTENING CENTER 6 STATIONS – WIRED

 

 

 

 

 

 

 

Deluxe listening centers include CD or DVD with Cassette/AM-FM boom box, six stereo headphones, six-station stereo jack box with individual volume control in a durable lockable carrying case.

When stored or carried the boom box is protected with soft foam inner panels inside the carrying case.

HAMILTON PCD-CD4 ULTRA PORTABLE CD LISTENING CENTER, 4 STATION – WIRED

 

The Hamilton Ultra Portable CD Listening Center is built for extended use both in and out of the classroom. This listening center is a great economical way to give individual audio and music lessons to students of all ages!

Listening Center Includes:

– HACX-114 CD Player (1)
– MS2L Headphones (4)
– Jackbox (1)
– Carrying Case (1)

CD Player Product Features:
– CD /CD-R Compact Disc Player
– LCD Track display
– 3.5mm mini plug headphone jack
– Low battery indicator
– Programmable tracks
– Buttons: Play/Pause, Mode, Program, Stop/Off, Open, Skip, Search
– Digital volume control
– Runs on 2 AA Batteries (Not Included)
– DC Wall adapter (Not Included)
– Stereo Ear Buds included
– One year warranty

Headphone Product Features:
– Personal, On-Ear Design
– Leatherette Ear Cushions, Replaceable
– Automatic Stereo/Mono
– Plug: 1/8″ Stereo/Mono Jacketed
– Adapter: 1/4″ Stereo/Mono Screw-On
– Cord: 9 feet
– Speaker drivers: 30mm Cobalt magnet type
– Frequency response: 20Hz-20KHz
– Impedance: 32 Ohms
– Sensitivity: 100dB
– Heavy-duty, write-on, reclosable bag (helps prevent the spread of lice)
– Weight: 5 Ounces
– One year warranty

 

CALIFONE CLS SERIES – WIRELESS

The Califone CLS 7xx Series of wireless Headphones are ideal for language learning, literacy groups, ELL / ELD applications, story-time, audio book listening, and library uses.

The headphone reception range is 100 feet.  The color-coded transmitters match the color-coded headphones for easy use.  This helps create flexible learning situations where the students do not need to be next to the media player.
There is no limit to the number of headphones which can be added, only that they must match the same color-coded transmitter frequency and users stay within 100 feet of the transmitter.
Since each colored headphone operates on its own independent frequency, three different groups can enjoy wireless learning in the same room without any interference.

You can purchase listening centers and add headphones or purchase the headphones and transmitters separately.

This is just a small selection of what we offer – follow us on social media for updates

call TOLL FREE: 866-926-1669 or order ONLINE 

NEW CALIFONE LISTENING PRODUCTS – now shipping!

Califone has a trusted reputation in the education market for producing quality “made for education ” headset and headphone products with good value.

New additions are the Bluetooth® Jackbox and two new series of headphones and headsets, which will feature newly enhanced CaliTuffTM cords.

Perfect for all classroom listening applications and student testing – available NOW!

Here’s a selection – full details online.

Call TOLL FREE: 866-926-1669 or buy ONLINE

CALIFONE NEOTECH 1017IMUSB HEADSET

The NeoTech Plus 1017IMUSB is a versatile, workhorse headset for general-purpose classroom usage with Chromebooks, laptop and desktop computers. The 1017IMUSB delivers performance at a cost-effective price for 1:1 learning, assessment testing and more. Its audio playback is calibrated to enhance the tonal range of the human voice in language learning and its noise-reducing, unidirectional inline microphone captures a student’s verbal response – not their neighbors – making it ideal for language learning, library uses and in computer labs. Compatible with Chromebooks, laptop and desktop PCs & Macs, it provides the versatility you need for BOYD and school-issued device requirements in the classroom.

  • Padded headband comfortable enough for extended wear
  • Fully adjustable to fit all sizes
  • Noise-reducing circumaural earcups lower external noise so volume can be set at levels recommended for hearing safety
  • 6’ Highly durable CaliTuff™ cord made of braided, PVC-jacketed material with reinforced earcup entry point resists chewing, cutting and separation
  • Inline volume control ideal for easy access
  • Rugged ABS plastic head strap and earcups resist breakage in high-use situations, replaceable leatherette ear cushions

Durable CaliTuff™ CordThe 1017IMUSB features a highly durable CaliTuff™ cord made of braided, PVC-jacketed material that resists chewing and cutting. The CaliTuff™ cord design includes a reinforced earcup entry point that resists stress separation.

Hygienic Packaging
The 1017IMUSB comes in a heavy gauge plastic zip lock bag with personalized labeling area that promotes classroom hygiene by isolating head lice while providing utility for storage when not in use.

3-Year Institutional Warranty
Califone’s 3-year institutional warranty covers school usage, unlike consumer grade product warranties that are often voided when applied to damage sustained in classroom settings. This added level of protection helps stretch your budget by covering replacement costs if necessary in your particular situation.

CALIFONE NEOTECH PLUS 1017AV HEADPHONE

The NeoTech Plus 1017AV is a versatile, workhorse headphone for general-purpose classroom usage with mobile devices. The 1017AV delivers performance at a cost-effective price for 1:1 learning, assessment testing and more. Its audio playback
is calibrated to enhance the tonal range of the human voice in language learning, library uses and in computer labs.

Compatible with tablets, smartphones, Chromebooks, laptop and desktop PCs & Macs, it provides the versatility you need for BOYD and school-issued device requirements in the classroom.

-Padded headband comfortable enough for extended wear

  • Fully adjustable ABS head strap to fit all sizes
  • Noise-reducing circumaural earcups lower external noise so volume can be set at levels recommended for hearing safety
  • Highly durable CaliTuff™ cord made of braided, PVC-jacketed material with reinforced earcup entry point resists chewing, cutting and separation
  • 6’ straight cord long enough to avoid accidental pull out
  • The 3.5mm stereo plug works with computers, tablets and smartphones
  • Inline volume control ideal for easy access
  • Rugged ABS plastic earcups resist breakage in high-use situations, replaceable leatherette ear cushions

Durable CaliTuff™ Cord
The 1017AV features a highly durable CaliTuff™ cord made of braided, PVC-jacketed material that resists chewing and cutting. The CaliTuff™ cord design includes a reinforced earcup entry point that resists stress separation.

Hygienic Packaging
The 1017AV comes in a heavy gauge plastic zip lock bag with personalized labeling area that promotes classroom hygiene by isolating head lice while providing utility for storage when not in use.

3-Year Institutional Warranty
Califone’s 3-year institutional warranty covers school usage, unlike consumer grade product warranties that are often voided when applied to damage sustained in classroom settings. This added level of protection helps stretch your budget by covering replacement costs if necessary in your particular situation.

CALIFONE NEOTECH 1025MUSB HEADSET

The NeoTech 1025MUSB is an attractively-priced, mainstream, mid-weight headset for general-purpose classroom usage. The 1025MUSB delivers performance at a cost-effective price for 1:1 learning, assessment testing and more. Its audio playback is calibrated to enhance the tonal range of the human voice in language learning and its noise-reducing boom microphone captures a student’s verbal response – not their neighbors, making it ideal for language learning, library uses and in computer labs. Compatible with Chromebooks, laptop and desktop PCs & Macs, it provides the versatility you need for BOYD and school-issued device requirements in the classroom.

  • Padded headband comfortable enough for extended wear
  • Fully adjustable ABS head strap to fit all sizes
  • Noise-reducing circumaural earcups lower external noise so volume can be set at levels recommended for hearing safety
  • Highly durable CaliTuff™ cord made of braided, PVC-jacketed material with reinforced earcup entry point resists chewing, cutting and separation
  • 6’ straight cord long enough to avoid accidental pull out
  • Inline volume control ideal for easy access
  • Rugged ABS plastic earcups resist breakage in high-use situations

 

Durable CaliTuff™ Cord
The 1025MUSB features a highly durable CaliTuff™ cord made of braided, PVC-jacketed material that resists chewing and cutting. The CaliTuff™ cord design includes a reinforced earcup entry point that resists stress separation and a tethered Velcro strap that provides cable management for easy storage.

Hygienic Packaging
The 1025MUSB comes in a heavy gauge plastic zip lock bag with personalized labeling area that promotes classroom hygiene by isolating head lice while providing utility for storage when not in use.

3-Year Institutional Warranty
Califone’s 3-year institutional warranty covers school usage, unlike consumer grade product warranties that are often voided when applied to damage sustained in classroom settings. This added level of protection helps stretch your budget by covering replacement costs if necessary in your particular situation.

CALIFONE 1216BKBT BLUETOOTH® 6 POSITION JACKBOX

If you want to stream audio from your Bluetooth® enabled smartphone, tablet or PC to facilitate differentiated learning, literacy, ELL or Special Needs instruction, Califones’s new 1216BKBT Bluetooth® Jackbox is ideal. The 1216BKBT is a simple, cost-effective solution that supports up to six students – or more if necessary with its daisy chaining capability. Plus, it’s easy to operate – simply scan for devices, look for Califone 1216BT and pair your device.

• Supports Bluetooth®4.0
• Connects up to six headphones, each 3.5mm jack with individual volume control
• Silver-plated contacts help prevent “crackling” sound heard with other jacboxes when headphones are connected
• Multi-function touch button controls Power on/off and Pause/Play functions
• LED status indicators provide information for Power On/Off, battery charge, Bluetooth® and streaming functions
• 3.5mm jack to daisy chain another jackbox for added listeners
• Internal rechargeable battery supports up to 12-hour playtime
• USB charging port (Power adapter included)
• Line In 3.5mm analog input jack connects to various audio sources
• Rugged ABS plastic casing for durability and school safety
• Two predrilled holes to permanently affix jackbox
• Ideal for differentiated learners, literacy groups, ELD/ELL Special Education applications, call center training and language labs
• This jackbox carries a one-year warranty and service support available through authorized dealers nationwide

Specifications
Bluetooth®: 4.0
Listening positions: 6 x 3.5mm jacks