I have been very please with the service. After placing an order for an overnight delivery, I was called immediately after placing the order to be informed that the product was currently out of stock, and I was able to expedite the order with the representative I spoke with. Service has always been quick and helpful.
nick cregor
More than satisfied with Encore. My order what shipped and delivered when promised. There was a small issue in regards to the order that was quickly corrected--no questions asked.