We had a power supply go bad on a 5 Drive SATA. I called the manufacturer and within 4 days I had a replacement. i then mailed the bad 5 drive. It's all good now.
Charles McClain
(KOB-TV)
I found my experience very swift and informative. The salesman directed me to right product for archival DVD's and CD's. The price was very fair, I bought in bulk. The one store in Charlotee, NC that carried this product and introduced it to me had closed.